A nearly two year old toddler was killed when 911 dispatchers failed to provide CPR instructions over the phone to the mother of the boy caught in a soccer net in a suburb of Dallas, TX. The boy’s mother, panic stricken and desperate to save her son, cut him from the net with scissors, transferred the boy to the family couch, and called 911. Sadly, the 911 dispatcher refused to give her CPR directions over the phone and when police arrived on the scene, she and her other son were relegated to an adjacent bedroom in the family home. Police also refused paramedics access to the boy for ten minutes. The boy died three days later in the hospital.
In their lawsuit against the municipality, the 911 dispatcher, and the ambulance provider, the family is seeking an unspecified amount in damages in a jury trial. They are dismayed at the city’s 911 operators’ and police forces’ negligence in attempting to save their son’s life via necessary and vital CPR techniques before it was too late.
